世界工廠網(wǎng)線上生態(tài)學(xué)院 分享6個(gè)外貿(mào)人常用的回復(fù)詢盤(pán)模板發(fā)郵件算是外貿(mào)人最普通,最常見(jiàn)的日常任務(wù)了,除了技巧掌握以外,你還需要學(xué)會(huì)分類(lèi),那么在不同的情況下該如何拉近與客戶的距離呢?下面分享6個(gè)實(shí)用有效的詢盤(pán)回復(fù)模板,文末記得加上自己的名字、聯(lián)系方式、公司網(wǎng)址等信息,便于曝光模板1:回復(fù)具體詢盤(pán)文字版,還有圖片版都是可以使用的要求是,簡(jiǎn)潔明了,信息點(diǎn)一個(gè)不落例如:Hi XX,Thank you for your inquiry of May 5 and we are pleased to send you our quotation for the goods you required as follows: Commodity: Men’s T-Shirt in assorted colors. Item No.: AC-101 Quantity: 100 dozens Size: Large (L), Medium (M), Small(S) Price: at USS$60 per dozen CIF Kobe Shipment: in June, 2016 Payment: by irrevocable L/C at sight This offer is subject to our final confirmation. If you find it acceptable, please let us have your reply as soon as possible. 模板2:回復(fù)一般詢盤(pán) 詢盤(pán)特別注意的一點(diǎn)是,說(shuō)明你要表達(dá)的信息,產(chǎn)品的特點(diǎn)優(yōu)勢(shì),折扣,要找到客戶的痛點(diǎn),他最想看到什么。
例如:Dear XX,Thanks for your inquiry of May 5. (注意到?jīng)]有,提及時(shí)間點(diǎn)!這里是留給客戶一個(gè)場(chǎng)景回顧,好讓他記起之前來(lái)你產(chǎn)品那訪問(wèn)過(guò))We have these items in stock, our products are both excellent in quality and reasonable in price. Right now, we offer a 5% discount for bulk purchase.Thank you again for your interest in our products. If you would like to have more information, please let us know and feel free to contact us. We look forward to your early reply.模板3:回復(fù)報(bào)價(jià)回復(fù)詢盤(pán)和報(bào)價(jià),可以適當(dāng)談及市場(chǎng)和供應(yīng)條件,催促對(duì)方下單Dear XX, Thank you for your inquiry of May 5, at your request, we are making you the following offer: “1000 sets of Color YV Sets, at USD500 per set CIF Hamburg. Other terms and conditiongs are same as usual.” The offer is subject to your acceptance reaching us not later than May 10. As we have been receiving a rush of orders now, we would advise you to place your order as soon as possible. 注意:報(bào)價(jià)分為實(shí)盤(pán)(Firm Offer)和虛盤(pán)(Non-firm Offer) 實(shí)盤(pán)對(duì)報(bào)盤(pán)人有約束力,在實(shí)盤(pán)規(guī)定的有限期限內(nèi),實(shí)盤(pán)一經(jīng)接受,就可以達(dá)成交易,報(bào)盤(pán)人不得隨意撤回或修改實(shí)盤(pán)的內(nèi)容。
實(shí)盤(pán)常用的表達(dá)方法如下:The offer is subject to your acceptance reaching us not later than May 10.The offer remains firm (valid) until May 10.Our offer will remain valid for ten days…虛盤(pán)是報(bào)盤(pán)人有保留的愿意按一定條件達(dá)成交易的表示,虛盤(pán)對(duì)報(bào)盤(pán)人沒(méi)有約束力,報(bào)盤(pán)人可以隨時(shí)撤回或者修改虛盤(pán)的內(nèi)容,虛盤(pán)常用的表達(dá)方法如下: The offer is subject to our final confirmation...The offer is subject to change without force.We offer, subject to goods being unsold.模板4:回復(fù)買(mǎi)家砍價(jià) Hi XX, Thank you for your letter of May 17. As regards your counter-offer, we regret we can't accept it because we feel that the price list is reasonabIe and leaves us limited profit already.However, in order to meet you on this occasion, we are prepared to give you a special discount of 5% on condition that your order is not less than 1,000 pieces. We hope to receive your order at an early date.模板5:要求提供形式發(fā)票Dear XX,Thanks for your letter of May 25, we are sending you here with the required Proforma Invoice in triplicate. Please note that our offer remains valid until November 15. Please place your order as soon as possible, because we running out of our stock. 模板6:主動(dòng)發(fā)信推廣自己的產(chǎn)品 要告知對(duì)方你的信息源,進(jìn)行自我介紹,表達(dá)合作的意愿。
例如:Dear Sirs,We learned from your store on Alibaba.com that you are in the market for arts and crafts.We are ABC company, specialized in the export of arts and crafts.(公司主營(yíng)產(chǎn)品介紹)We attach a list of products we are regularly exporting, you can also visit our store on Alibaba.com. Should you be interested in any of our products, please let US know and we shall be glad to give you our best quotation.(用詞上,should很妙,讓人感到親切也不會(huì)像if那樣頻繁,best quotation這里展示自己公司實(shí)力的驗(yàn)證)We look forward to receiving your inquiry soon. 又或者利用推廣促銷(xiāo)活動(dòng),例如:Dear XX, Right now Christmas is coming, and there is a heavy demand for Christmas gifts.(節(jié)日將至,你有大禮待接收。
Here is our Christmas gifts link, please click to check them. All the products are now available from stock. Thank you for your consideration. Best Regards, 類(lèi)似的節(jié)日活動(dòng)都可以套用這種模板,若要豐富一點(diǎn),可以加上帶有促銷(xiāo)信息的產(chǎn)品圖片,以及附上直達(dá)鏈接世界工廠網(wǎng)線上生態(tài)學(xué)院:制造公司開(kāi)展線上業(yè)務(wù)的加油站 。




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